Involve · Peer evaluation & inspection

Mystery Shopper: young people's assessment of health services against You're Welcome (Children's Trust Board report)

Nottinghamshire County Council · 2015 · Case study

Report on how 20 young people were recruited, trained on a residential and deployed as mystery shoppers to test GP, pharmacy and sexual-health services against You're Welcome standards.

Section

Peer evaluation & inspection

Format

PDF

Access

Open access

Link

nottinghamshire.gov.uk